FREE fully-funded training courses and qualifications on offer for Birmingham residents looking to further their careers.

Flexible learning with online access via mobile, tablet & PC.
It couldn’t be easier.

Phoenix Training Free courses funded birmingham area illustration

Do you live in Birmingham? Great. This training opportunity is for you!

Phoenix Training is pleased to be able to offer a wide range of training opportunities for those employed or entering a job within Birmingham*.

Explore our fully funded ‘principles’ courses to develop your knowledge and gain an insight into a range of industrial sectors, with no requirement for on-site observation and assessment.

Our Level 2 and Level 3 fully funded Diploma courses will enhance and develop your skillset while you work. Using a blended learning approach, you will be supported by our highly experienced trainers and assessors who have many years’ experience in workplace delivery, while you complete your learning at a time that suits you through our innovative Moodle learning platform that is packed with resources and information to help you study and progress.


*Subject to eligibility checks

West Midlands Combined Authority Funded free training courses Birmingham
Phoenix Training Course FREE Birmingham WMCA funded

Our fully-funded training courses for 2020/2021

Browse the courses on offer in areas such as Construction and Building, Warehousing & Storage, Team Leading, Business Administration, Customer Service and Management. If you, a workmate or a family member want to develop meaningful skills please get in touch through the button below – we can help!


Level 3 Diploma

Course is suitable for aspiring leaders and middle management with a wider span of control and strategic responsibility. Suitable managers need to have responsibility for allocating resources with a degree of autonomy for making change within predetermined boundaries and clearly defined limits where appropriate. Managers are expected to be partly concerned with the day to day operation of systems, requirements, operations and performance. They may be required to negotiate with customers and suppliers and could have the freedom to negotiate prices. anyone with a degree of authority for managing resources, looking to motivate their team.

Level 2 Diploma

The qualification will develop the knowledge and skills for anyone who is involved in any customer focused role in any industry.

This qualification is suitable for anyone working in administrative support roles in public or private sector companies/organisations who want to improve their administrative and supervisory skills.

Suitable for anyone with a degree of authority for managing resources, looking to motivate their team members as well as achieve agreed outputs. Develops the core competences required by team leaders in today’s dynamic business world as part of their day to day role.

Suitable for anyone working in a logistics warehousing & storage operation where knowledge and skills development is required in support of their day to day role.

Level 2 Certificate

The objective of this qualification is to support anyone looking to progress into this type of role in the workplace or new entrants to an administration job role. The qualification will allow learners to develop their knowledge and understanding of business and administration, resulting in the achievement of a nationally recognised qualification.

The objective of this qualification is to support anyone looking to progress into this type of role, those who wish to improve their knowledge and new entrants to a customer facing role in the workplace.

The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role. The qualification is applicable to a variety of work environments and covers topics such as delivery of effective customer service and supporting the customer service environment.

The objective of this qualification is to support anyone looking to progress into this type of role or new entrants to a Team Leader/Supervisor position in the workplace.

The qualification allows learners to develop their knowledge and understanding of a team leading role, resulting in the achievement of a nationally recognised qualification. This qualification can be applied to a range of occupational sectors.

Topics covered include team leading responsibilities, managing yourself and providing direction to your team and communicating information and knowledge in the workplace.

The qualification is aimed at individuals who are interested in working within the logistics sectors, in particular a warehousing and storage environment.

Subject topics include, understanding how to receive and store goods and materials, process orders and dispatch goods, deliver effective customer service, health, safety, security and legislation and how to be an effective team worker.

Level 1 Certificate

The Employability qualification is designed for individuals seeking to build their confidence and self-esteem as they prepare for entry into the workplace. The qualification provides an insight into the skills and attributes required by employers whilst enabling learners to improve their own employability, self-development and social awareness.

The qualification is aimed at individuals who are interested in working within the Construction and Building Industries. The course provides a first insight into the knowledge and skills required for working in the Construction & Building Industries.

You will study on-line at your own pace as you progress through the units of study, concluding with Controlled Assessments arranged via our virtual controlled assessment room.

Combined introduction & free CSCS Card

Introducing our free unique Construction and Building Gateway programme where you are provided with the opportunity to gain an insight into the essential requirements for working in the Construction and Building industry. Achieving your Health & Safety qualification and FREE CSCS card. Understanding Plant Operations, Civil Engineering Environmental Sustainability, and a real insight into 360 Excavator, Bulldozers, Telehandler, Banksman / Slinger equipment and much more enables you to pick the right role for you on a site.

Qualification bodies:


AIM qualifications awarding body training courses
City and Guilds qualifications training courses
Highfield Qualifications training courses

Upskilling your workforce… how our funded training can enhance your business

Companies based in Birmingham* can also benefit from the free training on offer. As a qualified national training provider, we are here to support businesses and our partners identify skills gaps within their organisation, and to handle the funding application that might align to the training your teams require. We have a wealth of experience in tailoring courses to deliver meaningful qualifications that directly meet the needs of our clients.

Email to discuss your requirements


BIRMINGHAM area WMCA free funded training courses course

Our helpful and experienced advisors are always available to answer questions regarding training courses and qualifications on offer and assist with enrolment

Common queries include: Do I need existing qualifications? Is it really free – or is there a catch? How do I check if my home address means I qualify for this course? Does COVID-19 affect course delivery?

Speak to a Phoenix Training advisor, they will be happy to answer your questions!
Call 0121 772 4551 or send us an email.