Employability Skills level 1 Certificate

Length of delivery: 130 hours
Qualification Body: Aim Awards

Overview:

The Employability qualification is designed for individuals seeking to build their confidence and self-esteem as they prepare for entry into the workplace. The qualification provides an insight into the skills and attributes required by employers whilst enabling learners to improve their own employability, self-development and social awareness.

Subject topics include:

  • Equality & Diversity
  • Internet Safety for IT Users
  • Understanding how to be Successful
  • Customer Service Skills
  • Health & Safety
  • Introduction to Transport & Logistics Industries

6 Units of study with a Controlled Assessment for each unit.

Summary of Unit Content:

  • Equality & Diversity
    Within this unit the learner will explore the associated legislation, be able to recognise Equality & Diversity in action within the workplace, along with how the law impacts on Equality & Diversity and what expectations there are on the workplace to meet such legislation.
  • Internet Safety for IT Users
    The learner will study how to keep themselves, their information and documents safe when working on-line. They will explore why it is important to keep software up-to date, the importance of backing up files and the wi-fi configurations necessary to ensure equipment is protected and remains safe to use at work.
  • Understanding how to be Successful
    Learners will study the requirements for completing a successful interview, know what underpins success and how to apply techniques to be successful, along with exploring applications that assist the individual when writing.
  • Customer Service Skills
    This unit explores the benefits of good customer service and the potential impact of providing poor service. How to make a positive first impression and why it is important. What is verbal and non-verbal communication and the impact it may have on the customer experience, along with how to respect customers and deal with their complaints.
  • Health & Safety
    In this unit the learner will explore potential hazards and risks. The requirements for conducting a Risk assessment, what is the Health & Safety at Work Act, the use and purpose of a range of fire extinguishers, the Electricity at Work Act, COSSH requirements in relation to working with chemicals and other hazards.

Regulatory Test: (if required) – Funding Partners, Restrictions for applicants: There is no regulatory test.

Complete a Maths & English Initial Assessment prior to entry, with a recommended level of entry being Entry Level 3 to Level 1. 

  • The learner is required to create a Portfolio of Evidence
  • Available On-Line

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UK funding for courses is dependent on individual authorities. Free courses and qualifications funded by West Midlands Combined Authority are restricted to residents with a postcode situated within WMCA constituent authorities.